FAQs

1:What express delivery do you use?


We generally use UPS to deliver goods. If UPS can't reach them in some areas, we will use USPS to deliver goods. No matter what kind of logistics method, the order will enjoy free shipping.

2: I want to temporarily cancel my order, what should I do?


First of all, you need to contact our customer service. If the customer service confirms that your package has not been sent, the customer service will give you a refund immediately. The actual arrival time depends on your payment method, usually within 48 hours; if you The package has been shipped. You need to contact our customer service after receiving the package and ask for a return address. After you send the package to our warehouse, we will refund you again.

 

3:My massage gun cannot be used normally, what should I do?


First of all, you should confirm whether your massage gun is fully charged. We recommend charging the massage gun when the battery is less than 40%; if you have charged the massage gun for a long time, but the massage gun still cannot Start, it may be the battery is abnormal, you should contact our customer service, we confirm whether your massage gun is within the warranty period, if your massage gun is within the warranty period, we will send you a new massage gun for free.

4: I received your coupon, can you use multiple coupons at once?


Our website can only support one coupon for one purchase.