This policy is applicable to legiral orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
A. SHIPPING COSTS
The shipping address is for USA orders and we do not charge shipping.
The delivery address is Australia for orders, we do not charge for shipping.
Shipping Cost: Free Shipping
B. TRANSIT, HANDLING & ORDER CUT OFF TIME
Generally, shipments are in transit for 5 – 8 days (Monday to Friday). Order cut off time will be 07:00 PM Eastern Standard Time (New York). Order handling time is 2-3 business day (Monday to Friday).The above times apply to orders with a delivery address in the United States
Generally, shipments are in transit for 5 – 15 days (Monday to Friday). Order cut off time will be 07:00 PM Hong Kong Standard Time (Hong Kong). Order handling time is 2-3 business day (Monday to Friday).The above times apply to orders shipped to Australia
C. Delivery Terms
We use the UPS/DHL to deliver the product.
D. The impact of Covid-19
Affected by Covid-19, there will be some delay on the delivery.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at firstname.lastname@example.org or Call Us at +1 7202579439
Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you.
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
H. Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.